Refund policy

Conditions for Course/Class Payment Refunds

1. Purpose of the Policy
   This policy defines under which conditions a student may receive a refund before or after starting a course or class.

2. Eligibility Period

   • If a student requests a refund within 7 days of the course schedule announcement and before the course starts, a full refund will be issued.

   • If the course has already started and the student is not satisfied, they may request a refund within the first 24 hours and receive a 50% refund.

   • After 24 hours of the course starting, no refund will be provided. However, exceptions may be considered if course materials are not delivered or the content is unclear.

3. Refund Process

   • To apply for a refund, students must contact us via Support/Contact email or WhatsApp with a written request. The request should include the course name, registration number, and the reason for the refund.

   • Once we receive the request, we will review it and notify the student within 7 business days. If approved, the refund will be processed through the original payment method.

4. Non-Refundable Cases
   Refunds will not be provided in the following situations:

   • The course has started and the student has already accessed a significant portion of it.

   • The student violates terms & conditions or engages in unethical behavior.

   • Technical issues occur on the student’s end but are not reported to us.

5. Special Circumstances
   In cases of illness, accidents, or other unavoidable circumstances, students may submit proof and apply for a refund. Decisions will be made on a case-by-case basis.

6. Contact Information
   For refund requests or further inquiries, please contact:
   Email: learnwithatiqur@gmail.com
   WhatsApp/Phone: +8801879592589

7. Policy Changes
   This Refund Policy may be updated from time to time. Any changes will be announced on the website and will be effective from the date of publication.